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Oracle asm not mount

Oracle asm not mount

I have a database size 1.8TB  on asm
 
There was a new disk which was added and cause the data disk to not mount.
 
Can your solution help recover all this data  ??
 
If yes at what cost ?
 
 
 
Yes ,we can . 
 
Try our software prm-dul, it costs 1500 usd. 
 
Or you may consider our recovery service.
 
Ok so your recovery services are remote or physical   ?
 
What are  your payment terms in terms of service or product purchase.
 
 
 
Remote service , I will send you payment link soon.
 
 
 
1 、we guarantee as Parnassusdata's Enterprise honesty in this email,  and if we failed , you get full refund .
 
2、 we need extra disk space to store data 
 
3、 we will try fix the asm disk manually first(soon) , if impossible , we will extract data using our software (may take long  time , means we have to make new database instance).